Happy Plumbing Customer Reviews
We aim to please...
Here are some reviews from some of our plumbing customers.
The installation was very good as was the attitued of the technicians. My home was left in the same neat condition as they found it. I've used Bornstein Sons for more than a dozen years! Helene Wingens - Livingston, NJ
2.19.2015: I used Bornstein Sons for my recent water heater installation. The professional staff was pleasant, accommodating, eager to please; friendly; professional. The technician was friendly and helpful; Took time to explain problem ; Professional; Cleaned up afterwards. Highly recommended. James Hunt - Bloomfield, NJ
Because of an injury, I needed a hand held showers added to some of my bathrooms along with a safety grab bar ASAP. Immediate, excellent service, fair prices and much satisfaction on my part.
Rabbi Richard Hammerman - Caldwell NJ
I wanted to take the time to tell you how impressed I was/am with Bornstein Sons. Back in January, I had a leak in my condo that was leaking into the condo below me. I emailed your company and we made an appointment ASAP-I was emailing from vacation and you were able to respond and set something up for that week. Then, you said somebody would be at my house at eight am...and someone was!! Right at 8!! Where do you hear of that happening anymore? Finally, the gentleman you sent here was wonderful! He figured out the problem and did the repairs all the time explaining to me what was wrong, what needed to be done, and the price-no huge "GOTCHA" bill when he was done, he answered all my questions and never made me feel stupid. A true professional! I would never use anyone else but Bornstein and would HIGHLY recommend you!
Noreen Burns - Wood-Ridge NJ
Thank you for the professional and fantastic plumbing job that was done during our extensive renovation and addition in 2006. We have used you for many years in the past. You worked perfectly with our General Contractor in completing our project.
Bill Silbert – Montclair
Working with Bornstein Sons is like travelling back in time, when professionalism, craftsmanship, personal pride in the work that was done, integrity, and respect for the customer mattered.
Here’s how it worked. The phone was answered by an extremely knowledgeable and very nice person – not an answering machine. An appointment was made, and that’s exactly when the plumbing team arrived at my house. They diagnosed the problem correctly (the first to do so, in a long and expensive line of attempts by previous plumbers) and gave me the actual cost to repair it, not an estimate. The job ended up taking longer than was originally thought – because partway through, the plumbers determined that was what would be required to do the job correctly versus the way that would have been quicker and more financially advantageous for them – and the price remained the same. In addition to being extremely competent, the men were meticulous – about the work, the quality of their materials, careful of my home, and particularly cleanup. Finally, Richard Fertel and his wife, Bonnie Bornstein Fertel, guided me through the entire insurance process, including being my advocate and, when I wasn’t gaining any ground, dealing directly with my claims adjuster when they believed I was not being given the appropriate settlement. I cannot speak highly enough Bornstein Sons.. I would never use anyone else...ever! Save yourself money, aggravation, mistakes … and go directly to them. You’ll also meet some extremely nice and decent people along the way.
Ilyse Rothstein – South Orange
Questions? Call us: 800.287.6651
Bornstein Sons, Inc. since 1928
Site Design Bonnie B, LLC